Privacy Policy

Last Updated: January 2025

At Viatlate, we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal Information: Name, email, addresses, phone, and payment information when you place an order.
• Account Information: Username, password, order history if you create an account.
• Technical Data: IP address, browser type, device info, and pages visited via cookies.

2. How We Use Your Information

• Process and fulfil your orders
• Send order confirmations and shipping notifications
• Improve our website and customer experience
• Send marketing emails (only with explicit consent)
• Prevent fraud and comply with legal obligations

3. Payment Processing

We do not store credit card information on our servers. All transactions are processed by trusted PCI-DSS compliant payment partners (PayPal, Stripe). Payment data is encrypted using 256-bit SSL.

4. Cookies & Tracking

We use cookies to remember preferences, analyse traffic, and personalise your experience. You can disable cookies in your browser settings.

5. Sharing of Information

We do not sell your personal information. We share data only with:

• Service Providers: Payment processors, shipping carriers, analytics tools
• Legal Compliance: When required by law or court order
• Business Transfers: In the event of a merger or acquisition

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls.

7. Your Rights (GDPR & CCPA)

You may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at hello@viatlate.shop.

8. International Users

If you access our website from outside the United States, your data may be transferred to and processed in the United States.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

• Email: hello@viatlate.shop
• Telephone: +1 (888) 246-3072
• Address: 2261 Market Street #4825, San Francisco, CA 94114